Coverage 24/7 or 8/5 by contract P1 / P2 / P3 LONDON · LISBON · RECIFE · BOGOTÁ · HANOI LONDON · LISBON --:--:--
Client portal Hardware RFQ

Start a request

Tell us what your network needs.

Choose technical support or hardware sourcing. Share the facts you already have; an engineer or sourcing lead will review them and confirm the next practical step.

Choose the right route

Two requests. One accountable response.

This is not a generic contact form — each request is routed to the person qualified to assess it.

  1. Support request01

    Technical support

    Recurring TAC, end-of-life coverage, one-off incidents and network engineering work.

    Open support form ↘
  2. Hardware RFQ02

    Hardware and spares

    Line cards, optics, modules, chassis components and repairable telecom units.

    Open hardware form ↘
  3. Existing client03

    24/7 client hotline

    For customers with an active support agreement: 24/7 urgent case coordination on the dedicated client WhatsApp line. New enquiries: use the forms on this page or the general WhatsApp +44 7939 000 855.

    +55 11 97526 7308 ↗